Healthcare Service Lead
Core
Managing healthcare accounts, order management processes, and transactional analysis for compressed gas and cryogenic liquid deliveries.
Role type
Healthcare Service Lead
Builds
Order fulfillment and account management for healthcare clients
Domain
Industrial gases / Healthcare logistics
Deliverable
client delivery
Required skills
Customer service management, ERP systems, Microsoft Office, medical protocol adherence, order scheduling, stock level reporting, complaint tracking
Preferred skills
Communication, detail orientation, time management, team collaboration
Responsibilities
Handle inbound calls for healthcare customers, manage account setup and virtual depot configuration, capture and schedule customer orders, maintain depot consignment stock accuracy, support handheld instrument and app usage, resolve order discrepancies, capture formal complaints
Seniority
Mid-level, hands-on IC