Digital Enablement Manager (1 year contract)
Core
Driving the development, implementation, and modernization of digital strategies and platforms to transform the distribution model, enhance sales conversions, and improve agency and customer experience.
Role type
Product Manager (Digital Enablement)
Builds
Next-generation distribution digital capabilities, agency digital platforms, and prospecting platforms.
Domain
Insurance / Financial Services / Digital Transformation
Deliverable
product features
Required skills
Translating complex business requirements into actionable deliverables, driving adoption of new platforms, overseeing user-led design processes, managing stakeholder collaboration, monitoring project progress and risks, ensuring operational readiness through UAT.
Preferred skills
None stated
Technologies
None stated
Responsibilities
Drive discussions and plans for agency digital platforms to improve productivity and sales conversions; Engage distributors in the design process to ensure user-led design; Oversee and drive adoption of the prospecting platform to enhance leads management; Maintain and ensure the operating effectiveness of the prospecting platform while overseeing new feature implementation; Work with Technology, Customer, Compliance, and Risks teams to ensure quality delivery; Drive adoption strategy, change management, training, and communications for new launches; Oversee delivery quality by working with Technology and Business in UAT reviews and sign-offs; Monitor project/initiative progress and escalate risks and issues.