Head of Agency Digital Platforms
Core
Lead end-to-end digital transformation of AIA Vietnam's Agency Distribution, driving advisor productivity platforms and AI-powered sales enablement to accelerate agency growth and professionalism.
Role type
Managerial Head of Digital Platforms
Builds
Digital recruitment engines, onboarding/training platforms, digital sales tools (IPODS, IJOB, AIAONE), AI-driven lead generation, and agent productivity dashboards
Domain
Life Insurance / Agency Distribution / Digital Transformation
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Digital transformation strategy, AI-driven advisory tools, platform/product development, CRM and sales funnel optimization, learning platform design, stakeholder alignment, budget management, risk governance, data-driven insight generation
Preferred skills
Experience with gamification, change management, cross-functional leadership, emerging AI capabilities
Technologies
AI Co-Pilot, Avatar AI, iPOS, IJOB, AIAONE, e-learning modules, performance dashboards
Responsibilities
Develop and execute long-term Agency Digital Roadmap, design integrated digital ecosystem for agent lifecycle, establish governance frameworks and KPIs, lead execution of digital initiatives, manage financial forecasting and budget, drive stakeholder alignment across Agency Leaders and Group Office, deploy agent productivity dashboards, create data-driven frameworks for growth drivers
Seniority
Managerial, strategic leadership
