【AstraZeneca】【CET】Applications Manager and BRM Lead, Enterprise IT
Core
Manage, maintain, and improve IT systems for Finance, wholesaler management, HR, and enabling domains to ensure reliable operations and align with business objectives.
Role type
Senior IT Operations Manager and Business Relationship Manager
Builds
Sustainable and compliant IT system lifecycle management and operational support
Domain
Pharmaceutical industry IT operations
Required skills
IT systems management, IT operations, project management, system administration, troubleshooting, stakeholder management, process management, budgetary control, business process management
Preferred skills
Advanced certifications in systems administration, IT operations, or business relationship management
Technologies
IT Service Management (Incident, Problem, Change, Service Level, Configuration Management)
Responsibilities
Lead day-to-day BAU operations and resolve escalations; Manage IT system lifecycle from design to retirement; Ensure core ITSM processes are expertly managed; Serve as main point of contact for business IT needs; Collaborate with global IT teams and suppliers; Lead IT planning and build business cases; Develop service transition plans; Maintain documentation and system inventories; Monitor service delivery and lead process optimization; Support business continuity and disaster recovery planning; Present regular reports on system health and metrics.
Seniority
Senior, hands-on IC