Operations Manager | FIFO | 10:4 | Brisbane, QLD
Core
Lead a portfolio of remote village operations in Queensland, supporting Village and Chef Managers to ensure client satisfaction, financial performance, and safety outcomes.
Role type
Senior Operations Manager (remote site services)
Builds
Operational services for remote communities (villages)
Domain
Remote site services / Hospitality / Facilities Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Strategic oversight, multi-site leadership, budget management, stakeholder relationship management, safety culture leadership, workforce planning, commercial acumen, performance management, continuous improvement, contract/SLA management
Preferred skills
Experience in resource sector, tertiary qualification in Business/Ops/Hospitality, Certificate III/IV in Commercial Cookery
Technologies
N/A
Responsibilities
Lead and support Village Managers and Chef Managers across multiple sites; Build and maintain strong client and stakeholder relationships; Drive operational excellence, compliance and customer satisfaction; Manage regional budgets, labour costs and financial performance; Monitor and improve operational KPIs and service delivery outcomes; Champion a strong safety culture and ensure compliance with all relevant standards and legislation; Drive workforce planning, employee engagement and leadership development initiatives; Identify opportunities for innovation, continuous improvement and business growth; Ensure contractual obligations, service level agreements (SLAs) and operational standards are consistently achieved.
Seniority
Senior, hands-on IC with strategic oversight
