Werkstudent - Automotive Complaint Management (w/m/div)
Core
Process automotive customer complaints, document returns, verify failure modes using optical microscopy, and coordinate analysis steps to ensure quality.
Role type
Werkstudent (Student Worker) in Quality Management
Builds
Quality analysis workflows and complaint resolution processes for the automotive industry
Domain
Automotive / Quality Engineering
Deliverable
dashboards & analysis
Required skills
Optical microscopy, data documentation, analytical problem solving, Microsoft Office, German (fluent), English (fluent)
Responsibilities
Process customer complaints from the automotive industry, register and document customer returns in the database, verify failure modes using optical microscopy, coordinate with internal contacts across locations and countries, collaborate with international teams on analysis results and measures