Senior Digital Engagement Manager, ISM
Core
Lead and coordinate participant-facing digital engagement across the International Student Mobility (ISM) programme, supporting effective participant journeys and programme delivery.
Role type
Senior Digital Engagement Manager
Builds
Aligned participant journeys and coordinated engagement across ISM platforms and channels
Domain
International education and student mobility
Deliverable
product features
Required skills
Participant journey coordination, Audience segmentation, Cross-functional collaboration, Programme delivery support, Engagement analysis, Risk mitigation
Preferred skills
Digital platform management, Marketing alignment, Operational improvement
Responsibilities
Lead and coordinate participant-facing digital engagement across ISM platforms and programme delivery; Work with programme teams and marketing colleagues to support aligned participant journeys; Monitor engagement activity and identify opportunities to improve participant experience; Support the operational use of participant engagement platforms and audience tools; Promote safeguarding, compliance, accessibility, and data protection across participant-facing digital engagement.