Customer Service and Sales Officer
Core
Providing accurate information and high-quality service to customers and students across multiple channels while guiding them through the registration journey for English and Examinations services.
Role type
Customer Service and Sales Officer
Builds
English language courses and examination services
Domain
Education and cultural relations
Deliverable
client delivery
Required skills
CRM system usage, data management, sales and conversion, relationship management, compliance adherence, financial process handling
Responsibilities
Guide customers from initial enquiry through to registration, maintain strong customer relationships, proactively engage with prospective customers to meet sales targets, ensure accurate data management, uphold compliance and safeguarding standards.
Seniority
Individual Contributor
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