Manager - People Operations
Core
Lead end-to-end HR operations for the India entity, managing the employee lifecycle, service delivery, and HR systems.
Role type
Country-level People Operations Manager
Builds
HR service operations and data governance for the India workforce
Domain
Global Mobility Services / HR Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Workday expertise, HR lifecycle management, team leadership, process automation, compliance management, payroll coordination, stakeholder management
Preferred skills
Experience with Tier 1/Tier 2 support models, knowledge of Indian labor laws (PF, EPS, POSH), data reporting
Technologies
Workday
Responsibilities
Oversee end-to-end employee lifecycle processes including onboarding and offboarding; Manage and mentor the Tier 1 People Operations team; Act as Tier 2 support for complex HR queries; Ensure accurate data management and governance in Workday; Manage monthly payroll inputs and benefits administration; Ensure compliance with Indian labor laws and statutory requirements; Support TA operations including offer management and onboarding coordination; Identify opportunities to automate manual processes and develop SOPs; Provide regular reporting on operational metrics and SLAs.