Job Delivery Lead
Core
Direct field employees in safe, reliable, and efficient product and service delivery while driving customer satisfaction and managing cost structure.
Role type
Senior operational lead for field service delivery
Builds
Field service operations and delivery processes
Domain
Energy services / Field operations
Required skills
Risk management, incident management, resource planning, technical job program approval, JRA analysis, MOC management, pre/post-job briefs, quality control, crew management
Preferred skills
Competency development, performance evaluation, systematic standard work usage
Technologies
N/A
Responsibilities
Direct field employees in safe and efficient delivery, manage PSD risk life cycle, review and approve technical job programs, conduct pre- and post-job briefs, manage incident life cycle, ensure customer acceptance of service delivery, manage quality control of field deliverables
Seniority
Senior, hands-on IC