Customer Operations Intern - Part-Time 2026
Core
Part-time intern supporting global customer operations, troubleshooting technical issues, managing billing requests, and creating user education content.
Role type
part-time customer operations intern
Builds
scalable support solutions and user education content
Domain
SaaS visual collaboration platform
Deliverable
dashboards & analysis
Required skills
technical troubleshooting, issue workflow management, billing process management, user education content creation, data analytics, cross-functional collaboration
Preferred skills
technical issue troubleshooting, content creation, data analytics, teaching or mentoring experience
Technologies
Lucidchart, Lucidspark, airfocus
Responsibilities
investigate and troubleshoot technical user issues, manage issue workflows, process customer cancellation and refund requests, resolve billing concerns, assist in writing Help Center content, engage with users in the community, monitor key user operational metrics
Seniority
Intern
