Enterprise Account Manager
Core
Own relationships with the largest lenders and servicers in the mortgage industry, driving renewals and expansion of AI agent products.
Role type
Enterprise Account Manager (Financial Services)
Builds
AI agents for contact center and compliance operations
Domain
Financial Services / Mortgage Industry
Deliverable
production ML models
Required skills
Enterprise account management, consultative selling, stakeholder management at C-level, quarterly business reviews, expansion strategy, product demos, issue resolution, product feedback integration
Preferred skills
Mortgage industry operator experience, early-stage startup experience, managing accounts at large US banks
Technologies
AI agents, autonomous AI Agents
Responsibilities
Own a book of largest accounts for renewal and expansion, build relationships with senior stakeholders including economic buyers, run quarterly business reviews, be onsite with customers regularly, identify and close expansion opportunities, demo and pitch new agents and product releases, spot and resolve issues with deployment teams, plan renewals early, bring customer insight to founders
Seniority
Mid-Senior, hands-on IC