Senior Property Coordinator |Mon to Fri 38 hours | Balcatta Support Centre
Core
Administrative and onsite property management support for residential properties, ensuring compliance with Western Australian legislation and delivering tenant services.
Role type
Senior Property Coordinator
Builds
Residential property management services for tenants
Domain
Residential real estate / Property management
Required skills
Residential tenancy legislation knowledge, Property management registration, Tenant database management, Compliance monitoring, Tenant communications, Process improvement, Data analysis, Onsite support coordination
Preferred skills
Microsoft Excel, Dispute resolution, Stakeholder management, Zero Harm safety culture
Technologies
Microsoft Office, Tenant management systems
Responsibilities
Manage and maintain accurate tenant and property information within relevant systems. Prepare and issue Form 19 notices and other tenancy documentation. Prepare and distribute professional and timely tenant communications. Develop and coordinate topics for quarterly tenant newsletters. Provide onsite Property Management support and leave coverage as required. Conduct compliance monitoring activities and maintain appropriate records. Monitor tenant/user satisfaction survey results, analyse trends and identify opportunities for service improvement. Support the review and continuous improvement of property management processes, procedures and work practices. Ensure compliance with Western Australian legislation, contractual requirements, Sodexo governance and internal procedures.
Seniority
Senior, hands-on IC