Pathways Project Coordinator –Administration
Core
Coordinate national Para sport entry initiatives, manage digital referral processes, and deliver time-bound projects to strengthen athlete pathways.
Role type
Senior IC project coordinator (administration)
Builds
Digital Para sport entry platforms (Start Line), referral workflows, and event calendars
Domain
Sports administration / Para sport
Required skills
Salesforce, data management, reporting, process improvement, stakeholder coordination, project lifecycle management
Preferred skills
Para sport knowledge, digital marketing, sports business administration
Responsibilities
Coordinate the ongoing delivery and maintenance of the Start Line, ensuring enquiries, registrations and referrals are processed consistently and efficiently. Maintain accurate Salesforce records for registrations, enquiries, referrals and follow-up actions, ensuring data integrity and compliance with PA's information-management requirements. Apply and continuously improve standardised processes for enquiry handling, referral progression, case documentation and data management. Facilitate administrative connections between individuals, referral networks, NSOs, SISSAS Para Units, and other system partners. Prepare accurate, timely reports on registrations, enquiries, audience reach, referrals, engagement and outcomes for PA leadership and System Partners. Analyse data and stakeholder feedback to identify trends, gaps and opportunities to optimise digital entry and referral processes. Maintain and update PA's calendar of Para sport events and opportunities in consultation with NSO and System Partners. Manage personal and sensitive information in accordance with PA's privacy, security and information-management requirements. Delivery discrete, time-bound Para sport system projects within agreed scope, timelines and quality parameters.