Client Care Coordinator - Part Time
On-site
Core
Support grieving families through pet aftercare by managing customer service, administration, and hands-on preparation of deceased pets for viewings.
Role type
Part-time Client Care Coordinator (Pet Aftercare)
Builds
Client support services and pet aftercare operations
Domain
Pet aftercare / Veterinary services
Deliverable
physical/clinical work
Required skills
Customer service, Data entry, Administrative coordination, Emotional resilience, Hands-on pet handling, Communication
Responsibilities
Manage high volume of inbound/outbound calls and emails, Support clients experiencing grief, Complete data entry and process payments, Coordinate pet collections and bookings, Welcome clients for pet viewings, Prepare deceased pets for viewings, Maintain hygiene and presentation standards