Software Onboarding Manager, B2B E-commerce (Mexico Remote)
Core
Lead enterprise onboarding for B2B e-commerce brands, managing the launch from sales handoff to go-live to ensure quick value realization.
Role type
Senior individual contributor onboarding manager
Builds
Enterprise launch plans, integrations, and go-live execution for Okendo's suite of customer marketing products
Domain
B2B SaaS, E-commerce, Customer Marketing
Required skills
Enterprise onboarding, complex project management, multi-stakeholder coordination, technical requirements writing, data migration, theme customization, API integration, Shopify ecosystem knowledge, program design
Preferred skills
Shopify Plus, Klaviyo, Google Shopping, headless storefront setups
Technologies
Shopify, Klaviyo, TikTok Shop, Google, Meta, Attentive, APIs, CSV, HTML
Responsibilities
Own the enterprise launch from kickoff to go-live, guide brands through setup and integrations, work with Solutions Engineering on custom builds, train brand teams, partner with Sales and Customer Success, build onboarding playbooks
Seniority
Senior, hands-on IC