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Head of Business Development- Hiring for our Portfolio Company

Kapashera, South West Delhi💼 Full-time🗓 2025-11-17 → 2026-07-28

Core

Lead the onboarding, integration, and operational scaling of partner clinics onto a healthcare startup platform, ensuring quality and consistency across a national footprint.

Role type

Senior operations leader for clinic network management

Builds

A scalable network of partner clinics delivering preventive health programs

Domain

Healthcare operations / Clinic network management

Deliverable

production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work

Required skills

Healthcare operations management, network scaling, SOP development, performance metrics monitoring, process design, clinician engagement, team leadership, data-driven problem solving

Preferred skills

Hospital administration, diagnostics or outpatient care experience, regulatory compliance knowledge

Technologies

Data dashboards, operational metrics tools

Responsibilities

Lead onboarding and due diligence of new partner clinics; Design and manage SOPs for patient flow and program execution; Monitor clinic performance metrics (throughput, conversion, satisfaction); Collaborate with clinicians to co-design preventive health programs; Build and lead regional operations teams

Seniority

Senior, hands-on IC with leadership responsibilities

Rewrite
## About the role 2070Health - W Health has set up India’s first healthcare focused Venture Studio called 2070Health - an innovation platform that builds transformative healthcare companies from scratch by discovering disruptive opportunities in whitespaces. Distinct from the accelerator approach, our venture studio is closely involved in idea generation, day-to-day operations, and strategic decisions of growing the new business. Companies incubated in the last 24 months include Elevate Now, Nivaan Care, Reveal Healthtech, BabyMD and Everhope Oncology. ## Responsibilities - Network Expansion & Onboarding - Lead the onboarding and integration of new partner clinics onto the startup’s platform. - Design and oversee the clinic due-diligence, contracting, and launch processes to ensure operational readiness. - Develop playbooks for scaling from pilot to national footprint, maintaining quality and consistency. - Operational Excellence - Establish and manage SOPs across the clinic network covering patient flow, program execution, and data reporting. - Monitor clinic performance metrics including throughput, conversion rates, and patient satisfaction. - Identify and resolve operational bottlenecks through data-driven problem-solving and process design. - Program Development & Doctor Engagement - Collaborate with clinicians to co-design preventive health programs and pilot new interventions. - Create engagement structures to ensure doctor participation, feedback collection, and performance incentives. - Ensure clinical operations are aligned with patient-centric standards and regulatory requirements. - Cross-Functional Collaboration - Work closely with Growth, Product, and Supply Chain teams to ensure seamless program execution. - Align operational design with marketing and procurement strategies to deliver consistent patient and clinic experiences. - Leadership & People Management - Build and lead regional operations and clinic success teams. - Create a culture of ownership, continuous improvement, and excellence in service delivery. - Oversee training, performance evaluation, and capability building across the operations function. ## Requirements - 10–12 years of experience in healthcare operations, network management, or scaling multi-location service delivery models. - Proven ability to build and manage high-performing operational teams across diverse geographies. - Experience in clinic operations, hospital administration, or healthcare services (e.g., diagnostics, outpatient care, or wellness networks) preferred. - Strong background in process design, quality control, and performance monitoring for distributed partner networks. - Demonstrated experience working with clinicians and healthcare professionals to co-develop programs and improve patient outcomes. ## Nice to Have ## Benefits
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