ServiceNow Senior Technical Consultant
Core
Leading teams and deploying ServiceNow-based solutions for global clients by identifying requirements, configuring applications, and integrating third-party systems.
Role type
Senior Technical Consultant (ServiceNow)
Builds
ServiceNow implementations, integrations, and enterprise-wide system solutions
Domain
IT Service Management (ITSM) / Enterprise Software
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
ServiceNow architecture, JavaScript, ITIL methodology, client needs analysis, team leadership, project management, integration design
Preferred skills
ServiceNow CAD/CIS certifications, ITIL Foundation, design thinking, strategic visioning
Technologies
ServiceNow, JavaScript
Responsibilities
Liaise with clients to document requirements and configure/develop solutions; conduct needs assessments and training; integrate third-party apps; lead teams and manage project timelines; design and architect platform solutions; provide ongoing support including report building and data quality; advise on industry best practices.
Seniority
Senior, hands-on IC with leadership focus
