HRES Delivery Lead
Core
End-to-end delivery and transformation of HR Employee Services (HRES) in the UK, driving operational excellence and a world-class employee experience.
Role type
Director-level HR Operations Lead
Builds
HR service delivery operations and employee lifecycle processes
Domain
Financial Services / Human Resources
Required skills
HR service delivery leadership, tiered service delivery models, case management frameworks, global team leadership, large-scale transformation, stakeholder management, vendor/outsourcing management, risk and controls
Preferred skills
Banking/Financial Services experience, automation experience
Technologies
None stated
Responsibilities
Lead day-to-day delivery of HR Employee Services, develop and lead high-performing teams, support evolution of HRES operating model, manage key stakeholder relationships, ensure compliance with policies and regulations, oversee outsourced vendor relationships, drive operational excellence through performance management and SLA governance, leverage data and analytics for decision-making
Seniority
Director, strategic leadership & operational oversight
