Head of Global Process Solutions
Core
Lead a team of Global Process Owners to define, shape, and continuously improve critical HR processes across the employee lifecycle, driving simplification, standardization, automation, and AI-enabled innovation.
Role type
Senior IC Head of Global Process Solutions (HR Operations)
Builds
Scalable, efficient, and globally consistent HR processes and service delivery
Domain
Human Resources / Operational Excellence / Digital Transformation
Required skills
Global process leadership, Lean Six Sigma, HR operations governance, digital transformation, stakeholder management, data-driven decision making, change management, enterprise system knowledge, strategic planning, team development
Preferred skills
AI/automation expertise, SaaS HCM/ERP knowledge, Workday, ServiceNow
Technologies
Workday, ServiceNow, AI, automation tools, SaaS HCM, ERP
Responsibilities
Lead and develop a high-performing team of Global Process Owners; Define vision, strategy, and roadmap for the GPO team; Drive process simplification, standardization, and automation across the employee lifecycle; Champion adoption of emerging technologies including AI; Establish global process governance, standards, and controls; Use data and feedback to prioritize improvements and measure impact.
Seniority
Senior, hands-on IC with strategic leadership
