Future Team Leader ( Cruiseabout ) - Mermaid Waters, Queensland
Core
Future Team Leader responsible for managing cruise bookings, sales targets, and customer service operations for a travel agency store.
Role type
Team Leader, Cruise Travel Sales
Builds
Cruise packages and travel itineraries for customers
Domain
Travel & Tourism (Cruise Industry)
Deliverable
product features
Required skills
GDS experience, sales target management, customer service, upselling, cross-selling, inventory management
Preferred skills
Retail or wholesale experience in Cruise or Travel Industry, leadership experience
Responsibilities
Quoting, booking and invoicing cruise bookings and packages; Ensure KPIs are met, meeting and exceed monthly sales targets; Support and handle walk in, email & telephone enquiries efficiently and accurately; Maximise sales opportunities by upselling & cross-selling; Monitor and action all relevant mailboxes daily; Maintain accurate and comprehensive product information
Seniority
Individual Contributor, Team Lead