Team Lead, Client Services, Life Sciences
Core
Lead a team of Project Managers delivering quant and qual studies for Life Sciences and Pharma clients, translating client briefs into executable plans.
Role type
Senior Team Lead, Client Services Delivery
Builds
Quantitative and qualitative healthcare studies for pharmaceutical and life sciences clients
Domain
Healthcare market research / Life Sciences
Deliverable
client delivery
Required skills
People leadership, project management, client relationship management, study feasibility assessment, risk management, CRM usage, cross-functional partnership
Preferred skills
Direct pharma client experience, AI tool development, workforce efficiency optimization
Technologies
Salesforce, Decipher, programming systems
Responsibilities
Coach and retain Project Managers, serve as primary delivery contact for clients, drive workforce efficiency initiatives, resolve delivery risks and escalations, manage dependencies in high-volume environments, improve delivery visibility via tools, partner with sampling and commercial teams, collaborate on delivery automation
Seniority
Senior, hands-on IC with team leadership