Senior Manager, Order-to-Cash Assurance
Core
Design and run audit programs, define accuracy metrics, and fix root causes in the Order-to-Cash lifecycle to ensure pricing, billing, and collection accuracy.
Role type
Senior Manager, Order-to-Cash Assurance
Builds
Pricing audits, contract-to-invoice accuracy checks, and system-driven monitoring for global O2C operations.
Domain
SaaS / AI / Cloud Marketplaces / Revenue Operations
Deliverable
production ML models
Required skills
Audit program design, Revenue recognition (ASC 606), Contracting systems, Billing platforms, ERP systems, SQL, Automation/AI for monitoring
Preferred skills
SOX program experience, Global multi-entity operations, Consumption-based billing models, Cross-functional influence, AI industry business models
Technologies
Salesforce, Stripe, Workday Financials, SQL
Responsibilities
Design and run recurring audit programs across the O2C lifecycle; Define accuracy metrics with baselines and targets; Trace findings to root cause and work with owning teams on fixes; Move measurement from periodic sampling to continuous, system-driven monitoring; Partner with Order Management and AR operations as their quality partner; Review new processes and commercial models against policy and control requirements; Build compliance into new products and regions by joining at intake; Own O2C policies, control ownership, and segregation of duties; Partner with Internal Audit, external auditors, Revenue Accounting, Tax, and Legal; Perform independent review activities including month-end close reviews; Create reusable, pre-approved process patterns and guardrails; Work with Billing Engineering and Business Technology to build controls into systems; Deploy AI and automation for exception detection and reconciliation.
Seniority
Senior Manager, hands-on IC with strategic oversight