Quality Engineer
Core
Conduct product testing, failure analysis, and quality investigations to resolve customer concerns and improve product reliability.
Role type
Quality Engineer I (Individual Contributor)
Builds
Home appliance components and compressors
Domain
Consumer Electronics / HVAC
Required skills
root cause analysis, statistical data analysis, product teardown, quality reporting, cross-functional collaboration, technical communication
Preferred skills
bilingual Korean/English, experience in quality engineering/manufacturing, failure analysis, customer-facing quality issues, knowledge of compressors/HVAC
Technologies
Microsoft Excel
Responsibilities
Perform product and compressor testing; Conduct teardown and failure analysis of returned products; Investigate customer complaints and warranty claims; Analyze quality data to identify trends; Prepare quality reports and corrective action plans; Serve as primary quality contact for customer accounts; Collaborate with global engineering and manufacturing teams; Recommend improvements to testing and manufacturing processes.
Seniority
Entry-level IC