Associate Director, Client Services, UK
Core
Lead campaign delivery and serve as the central point of contact for clients to ensure satisfaction, operational excellence, and account growth within the Google Ads portfolio.
Role type
Senior IC Account Director (Client Services)
Builds
Digital media campaigns and client relationships for SMBs
Domain
Digital Marketing / Media Buying
Required skills
Client relationship management, Campaign project management, Financial forecasting and reconciliation, Team leadership and coaching, Strategic brief development, Risk identification and escalation
Preferred skills
Deep knowledge of digital media, Quantitative reasoning, Cross-functional collaboration
Technologies
Google Ads, YouTube Ads
Responsibilities
Serve as the central point of contact for clients throughout the campaign lifecycle; Lead campaign delivery and project management to ensure on-time, on-brief execution; Manage team performance, utilization, and development; Oversee campaign financials including revenue forecasting and invoicing; Identify and escalate risks and issues to leadership; Nurture organic growth opportunities with existing clients.
Seniority
Senior, hands-on IC with emerging leadership responsibilities