Remote Patient Representative (Full-Time)
Core
First point of contact for clients, managing phone triage, scheduling, and handling insurance/payment verification.
Role type
Patient Representative
Builds
Patient intake and appointment scheduling workflows (via careerplan.io/jobs/5445506008-remote-patient-representative-full-time-at-dianahealth94)
Domain
Women's health / Healthcare administration
Deliverable
client delivery
Required skills
Phone triage, appointment scheduling, insurance verification, payment collection, Google Suite/Microsoft Office proficiency, EMR familiarity
Preferred skills
Process improvement, tool adoption, prioritization in fast-paced environments
Responsibilities
Provide warm client interactions, manage phone triage, schedule/reschedule appointments, collect insurance information, answer client questions, perform benefit verification, manage copays and payment balances