Patient Acquisition Specialist
Core
Convert referrals from healthcare partners into scheduled mental health appointments via consultative sales and patient support.
Role type
Patient Acquisition Specialist (Inside Sales)
Builds
Scheduled patient appointments for telehealth therapy and psychiatric care
Domain
Mental health / Behavioral health
Required skills
Bilingual Spanish, consultative sales, objection handling, pipeline management, CRM proficiency, HIPAA compliance, high-volume outreach
Preferred skills
Insurance sales, healthcare sales, scheduling systems experience
Responsibilities
Engage prospective patients referred by partners, guide them through scheduling, manage high-volume referral pipeline, overcome patient objections regarding insurance or care, meet booking and conversion goals, collaborate with clinical and operations teams
Seniority
Individual Contributor, entry-to-mid level