Commercial Site Partner
Core
Digital & Tech point of contact ensuring commercial teams have stable, effective technology solutions to perform at their best.
Role type
IT Business Support / Service Management
Builds
Stable technology solutions for commercial teams
Domain
Consumer Healthcare / IT Operations
Deliverable
infrastructure
Required skills
ServiceNow, incident resolution, demand coordination, solution implementation, stakeholder management, vendor coordination, security compliance, performance tracking
Preferred skills
CRM tools, sales platforms, reporting platforms, multinational matrix organization experience
Technologies
ServiceNow, O365, Copilot, audio-visual meeting room technologies
Responsibilities
Act as primary Digital & Tech contact for the ANZ Business, support commercial teams with technology needs and issues, ensure continuity and stability of commercial technology solutions, coordinate intake and resolution of requests with regional/global teams, track progress of incidents and minor projects, support local deployment of Digital & Tech initiatives, coordinate testing and post-implementation stabilization, promote tool adoption, liaise between Commercial Site and Digital & Tech teams, coordinate with external vendors, ensure compliance with standards and governance, escalate risks, support documentation and reporting
Seniority
Mid-level, hands-on IC
