IT business partner
Core
Bridge between business and IT, translating strategic objectives into technology solutions while ensuring seamless day-to-day technology experience for staff.
Role type
IT Business Partner / Senior Technology Generalist
Builds
Enterprise SaaS portfolio, technology strategy, and IT roadmap
Domain
Digital Health / Enterprise IT
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
SaaS lifecycle management, stakeholder engagement, technology strategy development, vendor contract negotiation, IT governance, hands-on troubleshooting
Preferred skills
Offshore IT support coordination, ITIL frameworks, software procurement, cyber security principles
Technologies
SaaS platforms, conferencing systems, AV equipment
Responsibilities
Partner with senior leaders to co-develop technology strategy; own end-to-end lifecycle of company SaaS portfolio; serve as trusted technology advisor to business stakeholders; ensure software and systems comply with data protection and security obligations; provide practical on-site support for AV and conferencing issues
Seniority
Senior, hands-on IC