Practice Associate
Core
Administrative backbone supporting the enterprise referral pipeline by syncing EHR records, managing patient appointments, resolving no-shows, and processing charges.
Role type
Senior administrative specialist (healthcare enrollment)
Builds
Operational continuity for behavioral health care delivery across OB/GYN and primary care partnerships
Domain
Behavioral health / Healthcare administration
Required skills
EHR administration, data entry, charge processing, patient outreach via text/call, scheduling coordination, multi-system documentation, high-volume task management
Preferred skills
Healthie or EcW EHR experience, medical billing/charge posting, behavioral health administrative experience
Technologies
Healthie, Spruce, partner EHR systems, internal Registry tools
Responsibilities
Sync records across EHR systems, document appointment changes, monitor and resolve no-shows/cancellations, run no-show reports, contact patients to reschedule, process charges for missed appointments, answer phone line as receptionist, communicate patient status to referring clinicians
Seniority
Junior to Mid-level, hands-on IC