Servicedisponent Werkstatt (m/w/d)
Core
Scheduling and dispatching service technicians for workshop repairs of construction machinery, ensuring smooth repair processes and cost control.
Role type
Workshop Service Dispatcher
Builds
Repair workflows and cost estimates for construction machinery
Domain
Construction equipment / Industrial machinery
Deliverable
client delivery
Required skills
Workshop dispatching, repair process management, cost estimation, order processing, customer service, MS Office, DispoTool, Salesforce
Preferred skills
Experience in service sales, spare parts sales, sales orientation
Responsibilities
Schedule service technicians based on technical requirements, ensure smooth repair workflow, prepare repairs, handle customer inquiries, create cost estimates, monitor project costs and timelines, coordinate with other branches
Seniority
Entry-level to Mid-level, operational role