Director, Quota & Capacity Planning
Core
Build and lead quota, capacity, and headcount planning across Block's commercial sales organizations, translating Finance-led growth targets into actionable commercial plans and hiring models.
Role type
Director, Revenue Operations & Quota Planning
Builds
Executable commercial plans, quota frameworks, hiring models, and investment recommendations for sales organizations.
Domain
Fintech / Payments / Commercial Sales Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Quota setting frameworks, capacity modeling, headcount planning, scenario planning, cross-functional influence, quantitative judgment, executive presence
Preferred skills
Experience in payments/fintech, building planning functions from scratch, territory design
Technologies
Salesforce, Snowflake, Pigment, Looker
Responsibilities
Set strategy and operating models for quota and capacity planning; define quota-setting frameworks for commissionable roles; own the hiring model including role mix and timing; monitor productivity and attainment against plan; lead scenario planning for investment tradeoffs; partner with Compensation Design on incentive alignment; lead cross-functional operating rhythms.
Seniority
Director, strategic leadership & cross-functional influence
