Engagement Manager (Professional Services Sales)
Core
Own the end-to-end SOW process for scoping, pricing, and selling professional services (AI Agent deployments and core platform services) to enterprise customers.
Role type
Founding Engagement Manager (Professional Services Sales)
Builds
Repeatable processes, templates, and pricing logic for services attach and bookings
Domain
AI / Conversational AI / Contact Center AI
Deliverable
production ML models | product features
Required skills
scoping and selling services engagements, driving services attach and bookings, technical fluency in complex AI deployments, pricing and defending services value
Preferred skills
conversational AI / contact-center AI experience, deal desk or commercial-contracting exposure
Responsibilities
Own the SOW process end-to-end (scope, draft, price, sell), scope AI Agent deployments, drive services attach and bookings, partner with Sales/Deal Desk/Product, build repeatable processes
Seniority
Early-stage, hands-on IC