Senior Technical Writer
Core
Create high-quality developer and user-facing documentation for an AI platform's insurance product suite, translating complex technical concepts into clear guides for insurance-industry end users and developers.
Role type
Senior Technical Writer (InsurTech/Financial Services)
Builds
Developer documentation, integration guides, API docs, and user tutorials for Commissions Copilot, Contracting, and AgentCRM products.
Domain
Insurance technology (InsurTech) and Financial Services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
API documentation, OpenAPI Specification validation, Docs-as-Code workflows, Markdown, information architecture, SME interviewing, project management, Agile collaboration
Preferred skills
HealthTech/FinTech SaaS documentation, AI/ML workflow documentation, UX/UI writing, GitBook proficiency
Technologies
OpenAPI (.yaml/.json), Git/GitLab, GitBook, iPaaS tools, API testing tools
Responsibilities
Write and maintain API documentation, integration guides, and developer tutorials; collaborate with Product Owners and Engineers to document vertical-specific features; validate OpenAPI specifications; manage documentation projects from intake to publication; interview subject matter experts to gather technical details.
Seniority
Senior, hands-on IC