Senior Technical Documentation Specialist
Core
Leads the creation and strategy of high-impact technical content across multiple products and audiences, ensuring documentation is technically accurate and user-focused.
Role type
Senior Technical Writer / Documentation Lead
Builds
User guides, product documentation, API references, and onboarding materials for automotive retail platforms
Domain
Automotive retail SaaS / Cloud-native platforms (via careerplan.io/jobs/10a880dd-c02d-4ce8-9c52-6b6c55a36358-senior-technical-documentation-specialist-at-tekion)
Deliverable
product features
Required skills
Technical writing, API documentation, content strategy, project management, mentoring, documentation standards definition
Preferred skills
Experience with complex features and systems, knowledge of software development processes
Technologies
Confluence, Git, Markdown, CMS platforms
Responsibilities
Own end-to-end documentation process from planning to publication; Collaborate with product managers, engineers, and designers to gather information; Write and maintain documentation for various audiences; Define and enforce documentation standards and workflows; Review and mentor junior writers and SMEs; Contribute to knowledge-sharing initiatives
Seniority
Senior, hands-on IC with mentorship responsibilities