Technical Writer
Core
Create and revise technical documentation for Delinea's cloud-native Identity Security Platform, serving security engineers, sysadmins, and business users.
Role type
Mid-level technical writer (software documentation)
Builds
User guides, task-based topics, and configuration documentation for identity security software
Domain
Cybersecurity / Identity Management
Required skills
Technical writing, technical investigation, help authoring tools (MadCap Flare, Adobe RoboHelp, Paligo, Oxygen XML Editor, Adobe FrameMaker), docs-as-code (Markdown, Git, MkDocs, Docusaurus, Hugo), HTML formatting, AI/LLM usage for research and proofreading
Preferred skills
Experience with enterprise IT or security software, familiarity with Active Directory, OIDC, SAML, networking, OS requirements
Technologies
MadCap Flare, Git, Markdown, MkDocs, Docusaurus, Hugo, Adobe RoboHelp, Paligo, Oxygen XML Editor, Adobe FrameMaker
Responsibilities
Write and test guides for software configuration and daily usage; Write task-based topics from design docs, specs, and SME interviews; Audit existing topics in a product area and prioritize updates; Detect readability and content flaws in drafts; Interview engineers and product managers to gather product details
Seniority
Mid-level, individual contributor
