Head of Community, Enterprise Marketing
Core
Lead a global community function to drive product adoption, retention, and enterprise expansion for Anthropic's AI assistant, Claude, serving developers, individual users, and enterprise buyers.
Role type
Senior leadership community head (enterprise marketing)
Builds
Global community strategy, operating model, and measurement framework for millions of users
Domain
AI / Large Language Models / Enterprise Software
Deliverable
product features | dashboards & analysis | client delivery
Required skills
Global community strategy, distributed team leadership, funnel and segment thinking, enterprise expansion architecture, cross-functional partnership, data-driven measurement, stakeholder communication
Preferred skills
PLG and enterprise sales experience, recognized advocacy program leadership, developer tools/AI product credibility, international community scaling, user trust building
Technologies
Claude, Claude Code
Responsibilities
Own global community strategy and operating model; lead and scale a global team of program and regional owners; define measurement framework linking community to business outcomes; build community across diverse audiences; connect bottoms-up adoption to enterprise expansion; partner with Brand and Comms on sentiment and awareness; align community strategy with product direction and launches
Seniority
Senior, hands-on IC with strategic leadership
