Customer Service Specialist I
On-site
Core
Support day-to-day planning, cleaning errors, booking, shipping, and tracking shipments; manage carrier relationships to ensure on-time performance.
Role type
Customer Service Specialist I (Logistics Operations) (via careerplan.io/jobs/5372200008-customer-service-specialist-i-at-uberfreight)
Builds
Shipment tracking updates and load plans for Uber Freight customers
Domain
Logistics / Transportation / Freight
Required skills
Microsoft Excel, Microsoft Teams, English (written/oral), Geographical knowledge (Mexico/US), Rail/Truckload knowledge, Import/Export basics, Analytical problem-solving
Preferred skills
Adaptability, Sense of urgency, Multitasking, Time management, Troubleshooting
Technologies
Microsoft Excel, Microsoft Teams, Outlook, Word