Account Operations Specialist
Core
Support Account Managers in managing carrier relationships, negotiating rates, and ensuring on-time delivery for logistics clients.
Role type
Operations Specialist (Logistics/3PL)
Builds
Shipment tracking, rate negotiation, and delivery management for third-party logistics clients.
Domain
Logistics / Freight Brokerage
Required skills
Carrier relationship management, rate negotiation, shipment tracking, customer service, problem solving (via careerplan.io/jobs/4550372005-account-operations-specialist-at-megacorplogistics)
Preferred skills
Freight brokerage experience, logistics industry knowledge
Technologies
HERO software
Responsibilities
Assist Account Manager with carrier relationships and selection, Negotiate rates and schedule shipments, Maintain contact with carriers for smooth delivery, Resolve in-transit issues and ensure on-time delivery, Track and document shipment costs, Enter and update shipment info in software
Seniority
Entry-level to Junior