Account Operations Specialist
Core
Support Account Managers in managing carrier relationships, negotiating rates, and ensuring on-time delivery for clients.
Role type
Operations Specialist (Logistics)
Builds
Shipment logistics and carrier management services for clients
Domain
Third-party logistics (3PL) / Freight brokerage
Required skills
Carrier relationship management, rate negotiation, shipment tracking, customer service, problem solving
Preferred skills
Freight brokerage experience, software proficiency (HERO) (via careerplan.io/jobs/4027749005-account-operations-specialist-at-megacorplogistics)
Responsibilities
Assist with carrier selection and relationship management, negotiate rates and schedule shipments, track and document shipment costs, resolve in-transit issues, handle customer claims, act as liaison between clients and carriers
Seniority
Entry-level to Junior