Technical Program Manager, Enterprise Commerce

## About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. ## About the Role Anthropic's enterprise business is growing fast, and the systems that turn a closed deal into recognized revenue are scaling to keep up. Quote-to-cash spans configure-price-quote, contracting, order management, provisioning, billing, and revenue recognition, and the work to evolve it crosses engineering, GTM systems, finance, legal, and operations teams. We're looking for a Technical Program Manager to own the planning and execution rhythm across these teams, drive the highest-priority cross-team programs end to end, and give leadership a single coherent view of priorities, dependencies, and progress. ## Responsibilities - Build and run the cross-team planning and operating cadence for quote-to-cash: a shared roadmap, clear DRIs, sequenced dependencies, and a single source of truth on priorities and status for engineering and finance leadership - Drive the highest-priority cross-team programs end to end, from scoping and tradeoff decisions through delivery, across engineering, GTM systems, deal desk, order management, accounting, and legal - Own the SOX readiness program for quote-to-cash systems: gap closure, control design and evidence collection, and coordination with internal audit - Manage technical dependencies across the stack: CPQ, contract data model, provisioning automation, billing platform, and the integrations between them ## You may be a good fit if - Have 6+ years of technical program management experience, with a track record of building cross-functional programs from scratch in ambiguous environments - Have technical depth in enterprise systems integration: CPQ, ERP, billing, and provisioning platforms, the data flows between them, and the tradeoffs between configuring SaaS and building custom - Have run compliance or audit-readiness programs (SOX, SOC, or similar) and understand how control design, evidence collection, and engineering delivery fit together - Can build trust with engineers, finance and accounting partners, sales operations, legal, and executives, and translate between them - Thrive when the operating model itself is still being defined and see shaping it as part of the job ## Strong candidates may also have - Background in revenue operations, order-to-cash, billing platform, or finance systems product management - Familiarity with Salesforce CPQ, contract lifecycle management, or marketplace provisioning (AWS/GCP/Azure) ## Logistics - **Minimum education:** Bachelor’s degree or an equivalent combination of education, training, and/or experience - **Required field of study:** A field relevant to the role as demonstrated through coursework, training, or professional experience - **Minimum years of experience:** Years of experience required will correlate with the internal job level requirements for the position - **Location-based hybrid policy:** Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. - **Visa sponsorship:** We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. - **We encourage you to apply even if you do not believe you meet every single qualification.** Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work.