Limousine Ambassador (Coordinator)
Core
Coordinate and execute high-end limousine services for guests, managing bookings, vehicle allocation, and on-site guest assistance at a luxury hotel and casino.
Role type
Limousine Operations Coordinator
Builds
Scheduled and ad-hoc luxury chauffeur services for hotel guests and VIPs
Domain
Hospitality / Luxury Ground Transportation
Deliverable
product features
Required skills
Limousine dispatch system management, Point of Sale system usage, Limousine booking system updates, guest service, luggage handling, vehicle positioning, stakeholder coordination, Microsoft Office proficiency
Preferred skills
Prior experience in similar roles
Responsibilities
Manage and monitor limousine bookings via dispatch system, verify booking details and special requests, allocate vehicles based on availability and demand, handle booking enquiries via phone and email, post charges to guest entitlements, support guest-facing operations at counters and driveways, assist with luggage loading/unloading and door opening, regulate vehicle positioning for safe boarding, coordinate with external vendors for coach arrangements, update booking statuses across departments.