Application Developer: ServiceNow
Core
Design, build, and maintain scalable application components and software infrastructure for ITSM, CSM, and HRSD solutions.
Role type
Application Developer (ServiceNow)
Builds
Flexible, maintainable, and scalable application components for public and private sector clients.
Domain
IT Service Management (ITSM), Customer Service Management (CSM), Human Resources Service Delivery (HRSD)
Deliverable
production ML models | product features | infrastructure
Required skills
ServiceNow platform expertise, unit testing, peer review, offshore team collaboration, solution design
Preferred skills
Technical leadership, service catalog development, native virtual agent implementation, MS Dynamics translation, CSA, CAD, minimum 2 CIS certifications
Technologies
ServiceNow, ITSM, CSM, HRSD, virtual agent, MS Dynamics
Responsibilities
Envision, design, and build software infrastructure; develop flexible and scalable application components; execute unit testing; conduct peer reviews; provide SME services for offshore teams.
Seniority
Mid-level, hands-on IC
