Engineer 3 - Software Development & Engineering
Core
Design, develop, and support enterprise-scale ServiceNow platform solutions for ITSM, CMDB, and TSOM domains, integrating with OSS/BSS, ERP, and CRM systems.
Role type
Mid-level ServiceNow Developer
Builds
Scalable, secure, and efficient applications aligned to business needs for enterprise, mid-market, and SMB customers
Domain
IT Service Management (ITSM) and Telecom
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
ServiceNow platform development, Flow Designer, Script Includes, API integration, unit testing, troubleshooting, Agile development
Preferred skills
ServiceNow Certified System Administrator (CSA), ServiceNow Certified Application Developer (CAD), Telecom domain experience
Technologies
ServiceNow, Flow Designer, Script Includes, APIs, middleware
Responsibilities
Design and maintain solutions on ServiceNow ITSM and CMDB platforms; Develop and support integrations between ServiceNow and enterprise systems; Collaborate with senior engineers and architects to understand requirements; Perform unit testing and support system/integration testing; Contribute to documentation and knowledge sharing; Implement secure design patterns and write secure code
Seniority
Mid-level, hands-on IC
