Patient Services Officer / Medical Receptionist
Core
Provide warm, professional, and efficient administrative support as the first point of contact for patients at a busy cardiology clinic.
Role type
Patient Services Officer (Medical Receptionist)
Builds
Smooth patient experiences and efficient clinic operations
Domain
Healthcare / Cardiology
Deliverable
client delivery
Required skills
appointment management, patient communication, Medicare/DVA billing, clinical data verification, multi-site travel
Preferred skills
Health Track system proficiency, aged care experience, independent work in fast-paced environments
Responsibilities
Manage appointment bookings and rescheduling, liaise with hospital staff and clinical teams, check patient GP referrals and Medicare data, answer incoming calls, process billing and receipting for patient accounts
Seniority
Individual Contributor
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