Soporte Técnico de Campo (Equipos TPV) - Naucalpan, Edo Mex.
Core
Field technical support for Point of Sale (TPV) equipment, including preventive and corrective maintenance, incident resolution, and parts management for retail clients.
Role type
Field technical support specialist (hardware/electronics)
Builds
Maintains and repairs TPV hardware and related technology infrastructure
Domain
Retail technology / Hardware maintenance
Deliverable
physical/clinical work
Required skills
Hardware maintenance, electronics knowledge, network basics, software troubleshooting, incident management, parts inventory tracking
Responsibilities
Receive and manage technical incident tickets, perform on-site preventive and corrective maintenance on TPV equipment, monitor and follow up on ticket resolution, identify damaged parts for collection, track returned spare parts inventory
Seniority
Junior, hands-on IC