Customer Banking Specialist Relief
Core
Support customers with enquiries, account maintenance, and credit product applications across multiple branches while delivering financial health checks and digital banking education.
Role type
Customer Banking Specialist Relief (Retail Banking)
Builds
Seamless banking experience for personal and small business customers
Domain
Banking / Financial Services
Deliverable
client delivery
Required skills
Customer service, financial product knowledge, communication, problem solving, integrity
Preferred skills
Experience in financial services, retail, or hospitality, ability to articulate financial terms
Responsibilities
Support customers with enquiries and account maintenance, process applications for credit products, complete Financial Health Checks, demonstrate in-branch and digital banking options, solve customer problems while adhering to risk-adverse processes
Seniority
Entry-level to Mid-level, part-time relief role