Soporte Técnico de Campo TPV´s - CDMX

Mexico City, MexicoFull-time2026-10-20 → 2026-11-10

Core

Field technical support for Point of Sale (TPV) equipment, including preventive and corrective maintenance, incident resolution, and parts management for retail clients.

Role type

Field technical support representative

Builds

Maintains and repairs TPV hardware and software for retail clients

Domain

Retail technology / Hardware maintenance

Deliverable

physical/clinical work

Required skills

Preventive and corrective maintenance, hardware troubleshooting, network knowledge, software support, electronics knowledge, ticket management, parts inventory tracking

Responsibilities

Receive and manage technical incidents/tickets, perform on-site preventive and corrective maintenance on TPV equipment, monitor and follow up on tickets, identify damaged parts for collection, track returned spare parts through inventory

Seniority

Junior to Mid-level, hands-on IC

About toshibaglobalcommercesolutions

Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands.  Have you ever been in a hurry and made use of the self-checkout at Lowe’s Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ’s, or Costco?  These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader. 