Associate Director, Client Services
Core
Lead client engagement and strategic planning for a portfolio of FMCG brands with total billing of 500+ cr, acting as the bridge between local clients and regional/global agency teams.
Role type
Senior Client Services Director (FMCG)
Builds
Annual Operating Plans, communication strategies, and local media campaigns for key client accounts.
Domain
Media & Advertising, FMCG
Required skills
Strategic thinking, team leadership, business acumen, media planning expertise, stakeholder management, process management, relationship building with media partners, campaign conceptualization, KPI management.
Preferred skills
Knowledge of 360-degree media, experience with traditional media, ability to drive agency KPIs balanced with client KPIs, familiarity with award-winning campaigns (FOM, Cannes, Smarties, RAMAI).
Technologies
MediaCom research systems, media planning tools.
Responsibilities
Clarify and manage client expectations, develop strategic thinking for assigned brands, supervise Annual Operating Plans and Communication Reviews, lead conceptualization of local media campaigns, manage sub-teams and ensure adherence to SOPs, create monthly media reviews/reports, build relationships with media owners.
Seniority
Senior, hands-on IC with team leadership