Customer Care Specialist
Core
Fully remote customer support role delivering helpful, efficient, and professional experiences to an international customer base via chat and email.
Role type
Customer Care Specialist
Builds
Customer satisfaction and service quality for an international customer base
Domain
Digital customer service (iGaming or similar digital environments)
Deliverable
client delivery
Required skills
Upper-Intermediate English proficiency, problem-solving, empathy, attention to detail, emotional resilience, organizational skills, computer literacy
Preferred skills
German language skills, CRM systems experience, omnichannel customer service platforms experience, iGaming experience, previous customer support experience
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